Brief description of Problem: Connect Add-in not working on Mac OSX |
Environment: Adobe Connect Hosted /Licensed (Adobe Connect 8 or later) |
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Adobe Pdf Reader Not Working
- I have adobe air installed on my computer but am not able to open any of my pdf documents. The air states" This app - Answered by a verified Software technician We use cookies to give you the best possible experience on our website.
- Nothing happens when I click to download. If you click the “Click Here to Download and Install Jobulator” button and the button lightens but does not. Use the Adobe Air Uninstaller to remove Air from your Mac Step 2 - Installing Jobulator and Adobe Air.
Operating System: MAC OSX 10 and Later |
Resolution:
To resolve the issue where the Connect Add-in is not launching on MAC we need to follow the below steps:
- Add the Connect Add-in to the Accessibility option in Security & Privacy Settings
- Go to System Preferences –> Security and privacy –>Privacy Tab–>and add the Connect Add-in here
NOTE: You may need to click on the lock icon at the left bottom and supply the Admin password to change this setting
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4. Click on the + sign at the bottom of the box to add the Connect Add-in
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5. Navigate to the location ~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/adobeconnectaddin and then the add button
Note: If the User’s library is hidden then we need to use the Finder app to navigate to the Library folder. Go to Finder and use the following menus Go –> Go to folder –> In the “Go To Folder” dialog box, type ~/Library –> Click Go